Industrial 3PL Last Mile
Built for Heavy, B2B & Final Mile
Dragonfly OS is the AI operating system for industrial last mile — pallet, LTL final mile, white-glove install, and recurring B2B routes for manufacturers, distributors, and 3PLs that need real-time visibility, professional drivers, and SLA-grade reliability. Same platform as our consumer verticals, hardened for commercial dock hours, lift gates, and 150-lb+ freight.
Industrial-Grade Last-Mile Capabilities
Built for the realities of B2B docks, install crews, and freight final-mile economics
Pallet & LTL Final Mile
Receive at our cross-dock, deconsolidate, and deliver to the end customer — with pallet-level tracking, lift-gate vehicles, and dock-scheduling integrations.
White-Glove Install & Two-Person
Two-person delivery crews for furniture, appliances, gym equipment, and medical devices — including install, debris removal, and product photo confirmation.
Heavy & Oversized Capable
Cargo vans, sprinters, box trucks, and lift-gate vehicles — matched to load by AI dispatch. 150-lb+ packages and oversized items handled as standard.
Recurring Commercial Routes
Daily, weekly, or scheduled inter-facility lanes for distributors, dealerships, parts depots, and B2B replenishment. Route adherence reporting included.
BOL, POD & Signature Capture
Bill of lading scanning, signed proof-of-delivery, and pallet-level reconciliation — exportable to your TMS, ERP, or WMS via API.
AI Dispatch With Vehicle Match
Our smart dispatch considers vehicle type, lift-gate availability, dock dimensions, and driver certification — not just driver location.
Cross-Dock & Hub Networks
Inject your LTL at our cross-docks in major metros; we handle deconsolidation, scheduling, and final-mile across the metro.
SLA Dashboards & Exception Mgmt
Real-time SLA dashboards by lane, cohort, and customer. Automated exception escalation routes issues to dispatch before your customer calls.
Our Promise
- ✓Pallet, LTL final mile, and oversized — handled as standard
- ✓Two-person and white-glove install crews available on demand
- ✓Lift-gate, box truck, and sprinter capacity across 1,000s of cities
- ✓AI dispatch with vehicle-type and certification matching
- ✓BOL + photo POD + pallet-level reconciliation on every load
- ✓Custom enterprise SLAs — no surge, no peak surcharges
Seamless API & Portal Integration
Track, manage, and update deliveries in real time. Our API and portal make it simple to integrate Dragonfly into your existing systems.
TMS / ERP / WMS Integration
Native connectors and REST API for SAP, NetSuite, Oracle TMS, MercuryGate, ShipBob, Flexport, and custom systems.
Industrial Operations Portal
Lane management, dock-scheduling, BOL upload, exception queue, and SLA dashboards — built for ops managers, not consumer shoppers.
Carrier Scorecards & QBR Packs
Lane-level on-time, damage rate, customer-NPS, and cost-per-stop reports — formatted for QBRs with your enterprise customers.
// Create an industrial last-mile load
POST /v1/loads
{
"type": "pallet_final_mile",
"pickup": {
"address": "500 Cross-Dock Way",
"dock_hours": "07:00-15:00"
},
"dropoff": {
"address": "900 Industrial Park Dr",
"requires_lift_gate": true,
"appointment_window": "2026-05-19T10:00-12:00Z"
},
"load": {
"pallets": 3,
"weight_lb": 1850,
"crew_size": 2,
"white_glove": true
}
}Who We Serve
Tailored delivery for every business model
Manufacturer Final Mile
Replace or augment your dedicated fleet with on-demand vehicles for direct-to-customer and direct-to-dealer shipments.
- ● Same-day metro coverage
- ● Vehicle-type matching by load
- ● Recurring lane scheduling
- ● Damage rate < 0.5%
LTL & Freight Final Mile
Cross-dock injection into our network for final-mile metro delivery — pallet-level visibility from injection to POD.
- ● Lift-gate and inside delivery
- ● Appointment scheduling
- ● Pallet-level reconciliation
- ● API + webhook status events
White-Glove Install (B2B & D2C)
Two-person delivery teams for furniture, fitness equipment, appliances, and large medical devices — including install + haul-away.
- ● Two-person scheduled crews
- ● Install + assemble + photograph
- ● Debris and packaging haul-away
- ● Customer signature + survey
Distributor & Dealer Routes
Recurring routes between distribution centers, dealer networks, parts depots, and B2B end customers.
- ● Daily / weekly scheduled lanes
- ● Route adherence reporting
- ● Driver certification tracking
- ● Per-stop POD documentation
Ready to Modernize Your Industrial Last Mile?
Talk to us about your lanes. Most enterprise customers move from dedicated fleets and LTL final-mile carriers to Dragonfly within 30 days — with better SLA reporting and lower cost-per-stop.